by Laura | Jun 22, 2026 | Uncategorized
Are Your Protecting the Golden Goose? “We have to protect the golden goose” sounds like wisdom. But it rests on three assumptions: that you know what the golden goose is, that your current decisions are protecting it, and that the proposed change is the...
by Laura | Jun 3, 2026 | Uncategorized
The problem AI just made impossible to ignore The knowledge that makes a family business distinctive lives in people, not systems. That’s always been true. AI is just making it more obvious, more quickly. This piece looks at how one webinar attendee already knew...
by Laura | May 22, 2026 | Uncategorized
Who Needs What You Do? Most generational brands know their longtime customers well. What they see less clearly is who already needs what they do but hasn’t walked through the door yet. This piece introduces a framework for finding that growth without abandoning...
by Laura | May 22, 2026 | Uncategorized
The Missing Brick There’s a moment most generational businesses eventually face: the first year the numbers go backward. What leaders do next often defines the company’s trajectory for decades. This piece explores what LEGO’s recovery reveals about...
by Laura | Apr 14, 2026 | Uncategorized
Our Customers Are Dying: What Family Businesses Get Wrong About Finding New Buyers When a family business general manager told us his best customers were dying, he wasn’t joking. It’s a pattern that shows up across industries and generations, and it rarely...
by Laura | Apr 14, 2026 | Uncategorized
If You Want to Understand Water, Don’t Ask a Fish The most valuable asset in many family businesses isn’t a product, a process, or a customer list. It’s reputation and it’s often the least examined. That’s not negligence. It’s...
